Please read and note the following terms and conditions:

1. Orders can sometimes take up to 28 days to be confirmed and shipped. Although we endeavour to ship magazines out asap, this is a back issues service.

2. Unfortunately, due to the nature of magazine distribution we do not offer and cannot guarantee a 'before the shops' subscription service.

3. Please note publication dates at the time of ordering, for obvious reasons we cannot ship the magazine until it has been printed.

4. Out of stock copies / shirts will not be shown as available on the enlist page, so please make sure the issue / size you are ordering is shown.

5. Should an issue go out of stock while orders are being processed, we reserve the right to start any unprocessed subscriptions with the next issue available.

6. We reserve the right to replace incorrectly placed orders of out of stock single issues with the next issue available.

7. All sales are final, we do not accept returns.

8. Incorrect payments will result in a return / admin fee of £5 at our discretion.

9. No refunds will be given on partly fulfilled subscriptions / cancelled subscriptions.

10. All electronic transactions are securely processed by PayPal.

11. All prices include postage.

12. We do not send items via registered post. If you are concerned about the postal service local to you and require us to ship your order using a registered postal service with proof of postage / delivery, please email subs@ztmag.com before purchasing as we do not accept responsibility for orders ‘lost in the post’ due to fraudulent claims. We will only ship to addresses confirmed with PayPal.

13. Zero Tolerance magazine is published bi-monthly (every 2 months).

14. Our current subscription term is for six (6) issues, normally published over a yearly period.

15. You must supply us with correct postal information in order for your local postal service to deliver the item to you. Items returned to us with "addressee unknown" or similar messages will incur an administration charge and extra postal fee to be reposted. If you provide us with an incorrect shipping address and we ship the magazine to it, you will have to pay for a replacement copy.

16. To qualify for a subscription offer you must follow the instructions given with the offer or you will not be eligible for the free gift. All offers are subject to limited availability, first come first served. Please enter any comments or requests in the "special offer message" box. Due to high postal costs we can only offer free gifts to purchasers of subscriptions resident in the UK.

17. If you are concerned about the status of your order or have any further queries of any nature, email subs@ztmag.com. Please ensure your email software does not block our emails to you, and check your junk mail folder and settings before repeatedly emailing.

18. We reserve the right to refuse to process an order and refund any payments made.

19. All ticket sales are final, the respective venue and their management reserves the right to refuse admission. You must bring your ticket to the venue or you will be refused admission. Please note if the venue operates an age restriction that I.D will be required.

20. We adhere fully to the data protection act and will never pass your details on to any other or third party without your express prior consent. Information you provide us in the course of ordering will be used to process your order, keep you up to date with its progress and from time to time contact you with information related to Zero Tolerance Magazine / Obdurate Ltd.

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